“I didn’t think I’d spend my career working at a credit union, but I’m very glad I did,” said Mark Duffy, retired CEO of Acme Continental CU.

Mark stated working at the credit union while he was still in college.  “They helped pay for my degree, so I decided to stay for 5 years to show my appreciation.  I liked working there, so I stayed, including after I earned my master’s degree.”

According to Mark, the average employee tenure at the credit union is about 30 years.  “The people are like family,” he added. “I’ve truly enjoyed the relationships I developed with employees and members.  These are my favorite memories at the credit union.”

Mark is proud of the 9-person staff and watching their growth.  Despite challenging economic ups and downs, the credit union has maintained 19% capital on average for the past 20 years.

Over the years, credit unions have become increasingly regulated.  Mark advises people who are starting their credit union careers to learn as much as they can and to “listen to people and hear their needs.  Make them feel they are part of your family.”

“Credit unions have a useful role to play in the financial world,” said Mark.  “I want to see this continue in the future as credit unions keep their purpose and work with people on a personal level.”

Mark is working part-time at the credit union as part of the transition plan.  He is also now a board member.  “I’ll continue as long as I’m useful.”

“Retirement lifts a weight off my shoulders.  It is no longer my sole responsibility to lead,” said Mark.

Mark’s plan for retirement is “not to have a plan and just wing it!”  He is looking forward to doing what he wants, when he wants including traveling with his wife, Debra, spending time with his family including his children Erin and Mark and working on home improvement projects.

“Lots of people need help, and credit unions can be there,” he said.  “We need to be there for each other.”